Did you hear that
As a business we all know where the next order is coming from, and of course we know the reason why it is coming our way. Do we? Or do we just think we do.
In reviewing the latest media releases to arrive here at the Fenestration News there are many natural conclusions as to why one entity is doing better than another. Their innovation, their fulfilling an aspirational need, and seemingly above that their being able to do what they say they will do.
That of course is just a small part of getting it right, as someone recently said ‘don’t over think it’.
For the most part people buy from people they like, it's that simple. In turn, people get to like people when they believe the other is hearing what they are saying. This melds into business being easy and straightforward, because there is understanding.
Back a notch, it can only be made easy when the question (need for) is heard. That is not to suggest that when a mistake creeps in everything goes down the pan. Quite the contrary, solving a hiccup from either party that is seamlessly rectified, reinforces a partnership.
There is of course at times some magic to this and that is best explained in good old 'sales training speak', you are given 1 mouth and 2 ears - meaning you should listen (actually hear) twice as much as you talk. The point being if you don’t expose yourself to ‘hearing’ what your prospective customers are saying no amount of noise you make can replace the shortfall having not heard the actual question posed in the first place.
Spectus Windows Systems: "We have partnered with Spectus for many years and the quality of the Elite 70 system ticks all the boxes for us in terms of quality, commercial-acceptance and flexibility. We were awarded the contract as not only do we offer the commercial credentials required for the job, but our products are both PAS24 and Secure by Design compliant as standard which was the winning factor for the contactor." said Nicola Arnott, marketing manager of EYG Commercial.
Saint-Gobain Building Glass: Launches lacquered glass collection for stylish interiors. The new COLOR-IT collection of highly durable lacquered glass for stylish interior walls and furniture now comprises 26 colour choices built around five contemporary trends.
Deceuninck: "Sales have skyrocketed in the first six months of 2018. Our Heritage Flush Sash is a real star and now accounts for 22% of our total sash sales. Remarkably, these are additional sales and it’s a similar story for our customers". says Managing Director Rob McGlennon
Mercury Glazing Supplies: Capitalise on the feature-rich high-end trend with the Smart Designer Door. "The market trend is for feature-rich high-end products and the aluminium Smart Designer Door fits the bill perfectly. " said Sales and Marketing Director, Chris Reeks.
Balconette: "We engineered a new support structure and rolling mechanisms to handle these extreme widths. For properties lucky enough to feature curving walls, the new Curvaglide® doors are the perfect complement. Owners get to feel as if they are in the landscape, not just looking at it." says CEO Effi Wolff.
Bystronic Glass UK: "Knowing that a company’s operatives fully understand how to achieve a high level of production performance with their machinery is one half of the battle and generally, after training, they will be able to spot if spares and consumables will be needed and when. The investment in the machinery itself is significant so it is only natural that processors want as long a life as possible out of the systems installed." according to Managing Director, Steve Powell
Edgetech UK: "As businesses, we often think we know our customers - but often, we don't know them quite as well as we think. For example, we assumed that the key reasons customers continued to work with Edgetech would be very product-centric. But actually, they were more focused on the standard of service they receive from us - the consistent product quality, the reliability, the technical support and so on, 'a safe pair of hands'." comments Head of Marketing Charlotte Mercer.
Framexpress: "With 20 years' experience supplying the industry with PVCu windows and doors, we understand the challenges that installers can face on site. That’s why we have built the Framexpress hassle-free service - to help them get on with the job. " says Director Mark Westbrook.
CMS Window Systems: "On the back of an excellent year in 2016/17, the business has gone from strength to strength, delivering another fantastic set of results for this latest period which show the business meeting all our strategic and financial targets. And the future is looking extremely positive too, with a record order book valued at £65m." says Chief Executive Officer, David Ritchie
Hegla & Bystronic - advertisement
Spectus Windows Systems -
'Spectus credentials secure new build contract with EYG Commercial'
Long-standing Spectus fabricator, EYG Commercial, have recently completed a new build affordable living rental project with Hull City Council. The contract involved the installation of 40 casement windows and 14 composite doors in seven new two-bedroom bungalows built to the Lifetime Homes Standard. The seven new bungalows have been bui ...more
Deceuninck -
'Deceuninck sales up 15% thanks to #BestInClass products + service'
Deceuninck ’s sales continue to surge and are 15% up year-to-date. May ’s sales were the highest ever recorded, a s gering 22% up on May 2017. Managing Director Rob McGlennon says the company ’s sustained growth is down to Deceuninck ’s lead on colour and #BestInClass products, like the award-winning Heri e Flush Sash. Deceuninck has ne ...more
Balconette -
'Curvaglide® system coolly slides past bi-folds'
Curved sliding patio doors may well replace the Bi-Fold phenomenon over the next decade, with a new system pushing the boundaries wider than ever before. Described as an architect ’s dream design flourish, Balconette have re-engineered sliding curved glass from the ground up. The newly-launched Curvaglide® system is bespoke built for the ...more
SupaLite Tiled Roof System Ltd -
'Investment in new machining centre to help SupaLite soar'
Renowned tile roof manufacturer SupaLite has invested around £400K in a new machining centre at its headquarters in Preston, building on its continued success. SupaLite are the manufacturers behind the revolutionary SupaLite tiled roof system for conservatories and orangeries which is in high demand thanks to its lightweight design, exce ...more
FrameXpress -
'Framexpress introduces evening quote service'
Installers who want 4-hour quotes from Framexpress can now get them over the phone, fax or email on weekday evenings up to 9pm. It ’s another added benefit for fitters who want a supplier that works with them to help make life easier. Stuart Green, Director at Framexpress explains: “We know that installers are on site during ...more
Edgetech (UK) Ltd -
'Quality you can trust, set apart by the Edgetech name'
A wide-ranging research project commissioned by warm-edge experts Edgetech has seen the company refresh its commitment to customers with a new mission statement. Edgetech enlisted branding specialists Orb to conduct a thorough analysis of its relationship with its customers, and perceptions of the company in the market more generally. /p ...more
CDW Systems Ltd -
'CDW Systems helps double glazing and design specialist with shopfront project'
When double glazing and design experts Thames Valley Windows needed to transform an existing shopfront, they turned to top aluminium specialist CDW Systems for help. CDW is one of the UK ’s longest running aluminium specialists so they were the perfect manufacturer for the Bracknell based firm to call on when they were tasked with updatin ...more
Astraseal (Graham Holmes) Windows -
'Astraseal supports Barker and Cresswell Glass with stunning new-build project'
When highly respected installation business Barker and Cresswell Glass needed large- glazing products for a stunning new-build development, they knew exactly who to turn to for help – Astraseal. The experienced trade and commercial fabricator partnered with Barker and Cresswell Glass to help create a stunning installation. Th ...more
Conservatory Outlet -
'Conservatory Outlet Expands its Presence in Scotland'
Aberdeen ’s renowned home improvement company, Bon Accord Glass, has joined the Conservatory Outlet Network of retailers. The move is part of the company ’s strategic plan to strengthen its position as the leading installer within the North East of Scotland. Originally established in 1974 as a glazier, Bon Accord Glass has continued to ...more
PatioMaster -
'PatioMaster’s new Triple-track opens up new patio door opportunities'
PatioMaster, manufacturers of the UK ’s favourite patio door, has launched their new Triple-track track door system. The Triple-track door system offers a wider clear opening than a conventional patio door with up to 25% more open space compared to conventional sliding doors. It gives the option of having two or four sliding sashes that s ...more
frameXpress -
'Patiomaster doors delivered in 48 hours'
Framexpress, the 4-hour quotes, 48-hour windows fabricator has added Patiomaster doors to its 2-day delivery service. Mark Westbrook, Director at Framexpress says: “Our 4-hour quotes, 48-hour windows service is really popular with installers. That ’s why we ’ve extended it to include Patiomaster doors. It means that installers can get ...more
Senior Architectural Systems -
'Senior specified for new Leeds private rental scheme'
Aluminium windows and doors from leading fenestration manufacturer Senior Architectural Systems have been chosen for the new X1 Aire private rented scheme in Leeds, West Yorkshire. Located in the heart of Leeds city centre, the glazing package for the new residential scheme has been delivered by Aire Valley Architectural Aluminium Ltd fo ...more
Thermoseal Group -
'Thermoseal Group – From Inception to Perfection'
The UK ’s leading manufacturer and distributor of over 2,000 insulated glass components, Thermoseal Group, has introduced a brand new advertising campaign to showcase its highest performance warm edge spacers – Thermobar and Thermoflex. The first of two advertisements, ‘From Inception to Perfection ’ features a diagram of a triple glazing ...more
Deceuninck -
'High Ratings for Deceuninck According to Independent Survey'
Not one to rest on its laurels, following on from the announcement of increased sales, Deceuninck recently commissioned an independent agency to conduct a customer satisfaction survey. The results are in and the company is performing well with the highest ratings coming from products that meet industry standards, on time deliveries, customer ser ...more
'Spectus credentials secure new build contract with EYG Commercial'
Long-standing Spectus fabricator, EYG Commercial, have recently completed a new build affordable living rental project with Hull City Council. The contract involved the installation of 40 casement windows and 14 composite doors in seven new two-bedroom bungalows built to the Lifetime Homes Standard. The seven new bungalows have been bui ...more
Deceuninck -
'Deceuninck sales up 15% thanks to #BestInClass products + service'
Deceuninck ’s sales continue to surge and are 15% up year-to-date. May ’s sales were the highest ever recorded, a s gering 22% up on May 2017. Managing Director Rob McGlennon says the company ’s sustained growth is down to Deceuninck ’s lead on colour and #BestInClass products, like the award-winning Heri e Flush Sash. Deceuninck has ne ...more
Balconette -
'Curvaglide® system coolly slides past bi-folds'
Curved sliding patio doors may well replace the Bi-Fold phenomenon over the next decade, with a new system pushing the boundaries wider than ever before. Described as an architect ’s dream design flourish, Balconette have re-engineered sliding curved glass from the ground up. The newly-launched Curvaglide® system is bespoke built for the ...more
SupaLite Tiled Roof System Ltd -
'Investment in new machining centre to help SupaLite soar'
Renowned tile roof manufacturer SupaLite has invested around £400K in a new machining centre at its headquarters in Preston, building on its continued success. SupaLite are the manufacturers behind the revolutionary SupaLite tiled roof system for conservatories and orangeries which is in high demand thanks to its lightweight design, exce ...more
FrameXpress -
'Framexpress introduces evening quote service'
Installers who want 4-hour quotes from Framexpress can now get them over the phone, fax or email on weekday evenings up to 9pm. It ’s another added benefit for fitters who want a supplier that works with them to help make life easier. Stuart Green, Director at Framexpress explains: “We know that installers are on site during ...more
Edgetech (UK) Ltd -
'Quality you can trust, set apart by the Edgetech name'
A wide-ranging research project commissioned by warm-edge experts Edgetech has seen the company refresh its commitment to customers with a new mission statement. Edgetech enlisted branding specialists Orb to conduct a thorough analysis of its relationship with its customers, and perceptions of the company in the market more generally. /p ...more
CDW Systems Ltd -
'CDW Systems helps double glazing and design specialist with shopfront project'
When double glazing and design experts Thames Valley Windows needed to transform an existing shopfront, they turned to top aluminium specialist CDW Systems for help. CDW is one of the UK ’s longest running aluminium specialists so they were the perfect manufacturer for the Bracknell based firm to call on when they were tasked with updatin ...more
Astraseal (Graham Holmes) Windows -
'Astraseal supports Barker and Cresswell Glass with stunning new-build project'
When highly respected installation business Barker and Cresswell Glass needed large- glazing products for a stunning new-build development, they knew exactly who to turn to for help – Astraseal. The experienced trade and commercial fabricator partnered with Barker and Cresswell Glass to help create a stunning installation. Th ...more
Conservatory Outlet -
'Conservatory Outlet Expands its Presence in Scotland'
Aberdeen ’s renowned home improvement company, Bon Accord Glass, has joined the Conservatory Outlet Network of retailers. The move is part of the company ’s strategic plan to strengthen its position as the leading installer within the North East of Scotland. Originally established in 1974 as a glazier, Bon Accord Glass has continued to ...more
PatioMaster -
'PatioMaster’s new Triple-track opens up new patio door opportunities'
PatioMaster, manufacturers of the UK ’s favourite patio door, has launched their new Triple-track track door system. The Triple-track door system offers a wider clear opening than a conventional patio door with up to 25% more open space compared to conventional sliding doors. It gives the option of having two or four sliding sashes that s ...more
frameXpress -
'Patiomaster doors delivered in 48 hours'
Framexpress, the 4-hour quotes, 48-hour windows fabricator has added Patiomaster doors to its 2-day delivery service. Mark Westbrook, Director at Framexpress says: “Our 4-hour quotes, 48-hour windows service is really popular with installers. That ’s why we ’ve extended it to include Patiomaster doors. It means that installers can get ...more
Senior Architectural Systems -
'Senior specified for new Leeds private rental scheme'
Aluminium windows and doors from leading fenestration manufacturer Senior Architectural Systems have been chosen for the new X1 Aire private rented scheme in Leeds, West Yorkshire. Located in the heart of Leeds city centre, the glazing package for the new residential scheme has been delivered by Aire Valley Architectural Aluminium Ltd fo ...more
Thermoseal Group -
'Thermoseal Group – From Inception to Perfection'
The UK ’s leading manufacturer and distributor of over 2,000 insulated glass components, Thermoseal Group, has introduced a brand new advertising campaign to showcase its highest performance warm edge spacers – Thermobar and Thermoflex. The first of two advertisements, ‘From Inception to Perfection ’ features a diagram of a triple glazing ...more
Deceuninck -
'High Ratings for Deceuninck According to Independent Survey'
Not one to rest on its laurels, following on from the announcement of increased sales, Deceuninck recently commissioned an independent agency to conduct a customer satisfaction survey. The results are in and the company is performing well with the highest ratings coming from products that meet industry standards, on time deliveries, customer ser ...more
Bohle Group - advertisement
CMS Enviro Systems Ltd(CMS Window Systems)
Record year for CMS Window Systems with profits up
Queen’s Award for Enterprise winning company, CMS Window Systems, has reported considerable growt...[more]
Epwin Glass
Epwin Glass unaffected by glass shortage
Recent reports suggest there is a glass shortage in the UK that is threatening to affect the supp...[more]
Bennett Architectural
New Covent Garden Market shortlisted for London Co
New Covent Garden Market has been shortlisted for the prestigious Architectural Design of the Yea...[more]
Saint-Gobain Glass UK
Saint-Gobain Building Glass launches lacquered gla
The new Saint-Gobain collection of highly durable lacquered glass for stylish interior walls and ...[more]
Mercury Glazing Supplies
Capitalise on the feature-rich high end trend with
Specialist trade fabricator Mercury Glazing Supplies Ltd added the aluminium Smart Designer Door ...[more]
Certass
Certass Launches Key Partner Programme
Specialist certification body, Certass, has launched its Key Partner Programme, working with syst...[more]
Window Ware
Window Ware appointed official UK distributor for
Market-leading independent hardware supplier Window Ware has been appointed as the official UK di...[more]
Solidor(Masonite International)
UK building plastics the latest Solidor showcase
UK Building Plastics are the latest company to be awarded Showroom of the Month by Solidor, thoug...[more]
Record year for CMS Window Systems with profits up
Queen’s Award for Enterprise winning company, CMS Window Systems, has reported considerable growt...[more]
Epwin Glass
Epwin Glass unaffected by glass shortage
Recent reports suggest there is a glass shortage in the UK that is threatening to affect the supp...[more]
Bennett Architectural
New Covent Garden Market shortlisted for London Co
New Covent Garden Market has been shortlisted for the prestigious Architectural Design of the Yea...[more]
Saint-Gobain Glass UK
Saint-Gobain Building Glass launches lacquered gla
The new Saint-Gobain collection of highly durable lacquered glass for stylish interior walls and ...[more]
Mercury Glazing Supplies
Capitalise on the feature-rich high end trend with
Specialist trade fabricator Mercury Glazing Supplies Ltd added the aluminium Smart Designer Door ...[more]
Certass
Certass Launches Key Partner Programme
Specialist certification body, Certass, has launched its Key Partner Programme, working with syst...[more]
Window Ware
Window Ware appointed official UK distributor for
Market-leading independent hardware supplier Window Ware has been appointed as the official UK di...[more]
Solidor(Masonite International)
UK building plastics the latest Solidor showcase
UK Building Plastics are the latest company to be awarded Showroom of the Month by Solidor, thoug...[more]
framxpress - advertisement
Conservatory Outlet
Conservatory Outlet Group Welcomes New Retail Sale
Conservatory Outlet Group has appointed industry-renowned sales expert Paul Clifton as Sales Dire...[more]
Elumatec UK
New Sales Director to spearhead growth at elumatec
An experienced new appointment is set to help accelerate elumatec’s growth in the months and year...[more]
Kestrel-BCE
Gunn fired up for new role at Kestrel
Kestrel’s John Gunn has shot up the ranks of the UPVC fascia and cladding brand to become Regiona...[more]
Conservatory Outlet Group Welcomes New Retail Sale
Conservatory Outlet Group has appointed industry-renowned sales expert Paul Clifton as Sales Dire...[more]
Elumatec UK
New Sales Director to spearhead growth at elumatec
An experienced new appointment is set to help accelerate elumatec’s growth in the months and year...[more]
Kestrel-BCE
Gunn fired up for new role at Kestrel
Kestrel’s John Gunn has shot up the ranks of the UPVC fascia and cladding brand to become Regiona...[more]
Hegla & Bystronic partners - advertisement
Saint-Gobain Glass UK
Saint-Gobain Building Glass launches lacquered gla
The new Saint-Gobain collection of highly durable lacquered glass for stylish interior walls and ...[more]
Colour Tone Masterbatch
New patent granted to the Vynacol colouring system
Specialist additive and masterbatch manufacturer Colour Tone has been granted a new patent for fo...[more]
VBH (GB) Ltd
Sales up 30% for greenteQ Coastline suite
Fabricators, installers, specifiers and homeowners can all benefit from peace of mind in high-cor...[more]
Pilkington Building Products
Made in Britain: two more Pilkington products manu
Pilkington United Kingdom Limited, part of the NSG Group, is manufacturing two more of its solar ...[more]
Saint-Gobain Building Glass launches lacquered gla
The new Saint-Gobain collection of highly durable lacquered glass for stylish interior walls and ...[more]
Colour Tone Masterbatch
New patent granted to the Vynacol colouring system
Specialist additive and masterbatch manufacturer Colour Tone has been granted a new patent for fo...[more]
VBH (GB) Ltd
Sales up 30% for greenteQ Coastline suite
Fabricators, installers, specifiers and homeowners can all benefit from peace of mind in high-cor...[more]
Pilkington Building Products
Made in Britain: two more Pilkington products manu
Pilkington United Kingdom Limited, part of the NSG Group, is manufacturing two more of its solar ...[more]
MBA Associates - advertisement
Titon more than just vent - advertisement
Edgetech - advertisement
framxpress - advertisement
Bennett Architectural
New Covent Garden Market shortlisted for London Co
New Covent Garden Market has been shortlisted for the prestigious Architectural Design of the Yea...[more]
Pilkington Building Products
Made in Britain: two more Pilkington products manu
Pilkington United Kingdom Limited, part of the NSG Group, is manufacturing two more of its solar ...[more]
Deceuninck
Berkeley Group selects Deceuninck’s Tilt & Turn fo
Deceuninck’s 2500 Tilt and Turn window has been installed in flagship student accommodation in Lo...[more]
New Covent Garden Market shortlisted for London Co
New Covent Garden Market has been shortlisted for the prestigious Architectural Design of the Yea...[more]
Pilkington Building Products
Made in Britain: two more Pilkington products manu
Pilkington United Kingdom Limited, part of the NSG Group, is manufacturing two more of its solar ...[more]
Deceuninck
Berkeley Group selects Deceuninck’s Tilt & Turn fo
Deceuninck’s 2500 Tilt and Turn window has been installed in flagship student accommodation in Lo...[more]